Charlie:

My @home experience has been, well...a nightmare I initially had a "failed install" and a RF problem. The Tioga was at odds with my computer - a Compaq running Windows 95A. It was down for over a week and then I was finally able to get online, but only after upgrading to Windows 98. Then, in a few days, once again, I was unable to connect. I finally called the 800 number and was assisted by Kahina (Kahina@corp.home.net), call #123575. She got me online but it was short-lived.

Sat morning, October 30th I called back. I'm writing to commend Darcy for his patience and expertese. I am not experiencing any new difficulties and believe that I will stay with @home after felling like I should hang it up and return to AOL. He did a super job and got me running again. Well worth the rather unacceptable wait of 23 minutes.

So thanks to Darcy for redeeming your company, at least in my eyes. Charles Mauzy