Craig knew exactly what he needed when he called. I offered him what he needed and when he needed it. It was a simple fix that could have taken longer had I not been able to understand his level of expertise.

RE: Driver for @home USB

Subject: RE: Driver for @home USB Date: Tue, 21 Sep 1999 08:27:24 -0500 From: "Allen, Craig" <Craig_Allen@AFCC.com> To: '"darcy faegre'" <dfaegre@home.com>

Thanks for the quick response ..

It is a nice change to talk with someone in a Tech Support group who is knowledgeable and doesn't ask "Is it plugged in??"...

Thanks,

Craig Allen

Sr. Systems Engineer Intel Server Engineering Associates Information Services, Inc. (972) 652-2225 craig_allen@afcc.com 

-----Original Message-----From: darcy faegre [mailto:dfaegre@home.com] Sent: Tuesday, September 21, 1999 8:26 AM To: Allen, Craig Subject: Driver for @home USB

« File: homel32.exe » Craig

Here is the driver for your USB Hope it helps If not please reply to me by e-mail or call again with your ticket#

Darcy Faegre dfaegre@home.com

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