 | Emilie McAlevy
 | Emilie encountered lots of problems with her computer and internet
connection. Our conversations spanned weeks as I persevered
to resolve all of them. |
|
| Kathy
Orlikowski
| Kathy had problems with her operating system. Her letter reaffirms my
customer service skills. |
|
| Charles Mauzy
| Charles was experiencing a "nightmare" and ready to give up
on the service when my patient customer service skills saved us in his
eyes. |
|
| Craig Allen
| Sometimes customer service means holding back. Craig knew exactly what
he needed and wanted nothing more. He wrote me to show his appreciation
for the efficient service. |
|
| Joseph Horton
| Joseph was repeatedly disabled for apparent abuse. When I took the
time to work with him we found it was a simple misconfiguration issue. |
|
| Richard Cooper
| I don't recall Richard's problem but the praise was much appreciated. |
|
| Tom Day
| Tom was unable to send or receive e-mail before I assisted him. |
|
